Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our Platform:

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including prescription verification.
• To communicate with you about your orders, account, and customer support requests.
• To improve and personalize your experience on the Platform.
• To detect, prevent, and address fraud, security, and technical issues.
• To comply with legal obligations and regulatory requirements in Bangladesh.
• To send you promotional communications (with your consent, where required by law).
• To facilitate authentication via third-party services like X (Twitter) OAuth when you choose to use them.

3. Information Sharing & Disclosure

We may share your information with the following parties:

• Vendors & Sellers: To fulfill orders, we share necessary information (name, address, contact details, prescription info) with the vendor fulfilling your order.
• Payment Processors: To process payments securely through third-party payment gateways.
• Delivery Partners: To facilitate shipping and delivery of your orders.
• X (Twitter) OAuth: If you choose to authenticate via X, certain profile information (such as your name and email, if permitted) will be shared with us by X in accordance with their privacy policy.
• Legal Authorities: When required by law or to protect our legal rights.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, regular security audits, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your personal data for certain purposes.
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform.

We may also use analytics services (such as Google Analytics) to understand how users interact with the Platform.

8. Third-Party Services

Our Platform may contain links to third-party websites and services, including X (Twitter) for authentication purposes. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

When you use X OAuth to sign in to Oshudpati, X will share certain information with us as permitted by your privacy settings on X. This information is used solely for authentication and account creation purposes.

9. Children’s Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last updated” date at the top of this policy and by providing notice through the Platform or via email. Your continued use of the Platform after such modifications constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: